Reference

kong77 Privacy Policy For Your Account

Our Privacy Policy explains what kong77 collects when you open an account, sign in from a phone or desktop, and use local payment routes in Indonesia.

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CONTACT PATH

Privacy Help Beside Your Account

A clear contact route helps you ask about the Privacy Policy without sending sensitive wallet credentials through an informal channel.

Data access request Ask us which account details, device records or payment references are linked to your profile. Include your registered phone number and the email or contact route attached to the account, but never send a wallet PIN or login password. We use the account step to match your request.
Correction request If your phone number, contact detail or verification record needs correction, tell us through the support path inside your account. A matching account step may be required before we change anything, especially when the request affects sign-in, QRIS status or a bank transfer reference.
Wallet data question For a DANA, OVO, GoPay or QRIS question, send the payment reference and visible status rather than private wallet credentials. We can check the record held by our cashier process and explain whether the issue concerns account data, a partner response or an incomplete verification step.
DATA PRACTICE

How We Handle Account Data

We keep the Privacy Policy practical by separating account access data from payment references and by limiting each request to the purpose described here.

Account creation

When you open an account, we collect the contact and verification details needed to create your profile and confirm access. The phone verification step helps connect later sign-ins to the right record, while your password remains for your own use and should not be sent to our support team.

Device and session data

A phone, tablet or desktop session can produce technical data such as browser type, operating system, IP address and sign-in time. We use these records to identify unusual access and investigate an account question. They also help us understand why a login step may stop before the lobby.

Cookies

Cookies can remember a session choice, language setting or security preference on your browser. You can adjust cookie controls in the browser settings or the consent prompt shown on the site. Removing some cookies may require you to repeat phone verification or sign in again.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we may retain a transaction reference, amount, time and status. These details help match a cashier request without asking for your wallet PIN. The payment provider remains responsible for data it collects in its own service.

Security and retention

We use access controls and account checks when handling profile, device and payment records. Retention depends on the reason a record exists, including service support, security review and legal duties. When a record is no longer needed for those purposes, our process moves it toward removal or restricted storage.

Changes to your data

You can ask us to correct account details, request a copy of eligible records or ask about removal where local law permits. Send the request through the account support path with enough detail to locate your profile. We may verify ownership before making a change that affects account access.

Privacy Policy Questions About kong77

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening an account from Indonesia. We explain the data connected to phone verification, device sessions, cookies and payment references in plain terms. If your case involves a specific DANA, QRIS, bank transfer or virtual account record, use the support path with its visible reference so we can check the correct entry.

It covers account details, phone verification, device and session records, cookies, payment references and requests about your data. It also explains why we use these details for account access, security checks, support and legal duties. Access depends on local law, so local requirements can affect processing.

We may collect your registered phone number, login details, verification responses and contact details supplied during account creation. We can also record sign-in time, browser type, device details and IP address. These records help connect your account step to the correct session and identify unusual access.

Yes. The Privacy Policy covers the payment references we receive when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. These can include amount, time, reference and status. We do not need your wallet PIN to match a payment record with your account.

Sign in, open the account help area and use the privacy contact route shown there. State that you want a copy of eligible account, device or payment-reference data, and include your registered phone number. We may ask for an ownership check before releasing records tied to your profile.

You can ask us to correct inaccurate account details or ask about removal where local law permits. Send the request through the account support path and identify the record clearly. Some data may need to remain for security, dispute handling or legal duties, even after an account change.

Cookies may remember your session, language choice or security setting. You can change browser controls or the consent choice shown on the site. If you remove essential cookies, you may need to sign in again or repeat phone verification before reaching the lobby from your device.

Use the support route linked to your account and provide your registered phone number, request type and any relevant payment reference. For DANA, OVO, GoPay or QRIS matters, send the visible status or reference only. Never include your password, wallet PIN or full authentication code.

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